Our Cleaning Method & Equipment
The Science Behind a True "Source Removal" Cleaning
A Note on Quality from Owner James Green
“When I was a Lead Technician, I learned very quickly that in this industry, your results are only as good as your equipment. You can have the best intentions in the world, but if your vacuum isn’t strong enough, you’re just pushing dust around.
That is why Totally Clean invested in top-of-the-line HyperVac and CastAir equipment. We don’t use the cheap rotary brush systems that some budget cleaners use. We use the NADCA Source Removal Method—the only method proven actually to extract the debris from your home.”
The 3 Pillars of Our Process
1. Negative Air Pressure (The Vacuum)
We use the HyperVac 220 to create a massive vacuum seal. To ensure no dust enters your living room during cleaning, we must create a negative-pressure environment.
- The Equipment: We use the HyperVac 220, an industrial-grade portable negative air machine.
- The Power: This machine pulls 5,000 CFM (Cubic Feet per Minute). To put that in perspective, your home furnace moves about 1,200 CFM. Our vacuum is roughly 4x more powerful than your furnace, ensuring it pulls debris from the furthest bedroom vent to our basement machine.
2. Agitation (The Compressor)
Powered by the CastAir Two-Stage Compressor. Suction alone isn’t enough. Dust in Wisconsin homes—especially in humid basements in Muskego or Cudahy—can stick to the walls of your ductwork like glue.
- The Equipment: We use a truck-mounted, gas-powered CastAir Two-Stage Compressor.
- The Power: It generates 175 PSI of consistent pressure. We use this to power air whips and agitation tools down every single vent. This high-pressure air acts like a “scrub brush,” blasting the stuck-on dust off the metal surfaces so the HyperVac can pull it away.
3. Source Removal (The Result)
We take the dirt with us. All dust, pet dander, and construction debris are drawn into our machine and captured by a 3-stage HEPA Filtration System. This ensures that the air we exhaust back into your home is hospital-grade clean.
Frequently Asked Questions About Our Method
Do you have to cut holes in my ductwork?
Yes, and you should be worried if a cleaner doesn’t cut them. To attach the 10-inch HyperVac intake hose to your main trunk line, we need to create an access point. This is standard procedure for any NADCA-adherent cleaning.
- The Promise: We are professionals. We cut precise access panels and, once the job is done, we professionally seal them with sheet metal and foil tape. This leaves your system airtight and provides an easy access point for future cleanings or Aeroseal Duct Sealing.
Is this safe for my furnace?
Yes, we prioritize the safety of your HVAC system. Before we start, we turn off the power to your furnace to ensure the blower motor is safe. We handle your equipment with the “Grandma Rule”—treating your expensive appliances with the same care we would give our own family’s home.
Our Step-by-Step Workflow
What happens when we arrive at your home?
- Arrival & Tour: We arrive on time, introduce ourselves, and walk through the home to locate all supplies and return vents.
- Prep & Protection: We lay down drop cloths and corner guards. We shut off the furnace and drill access holes in the main supply and return trunks.
- The Hookup: We connect the HyperVac to the trunk line and power it up, putting the house under negative pressure.
- The Agitation: Starting at the furthest vent, we use 175 PSI air tools to scrub the ducts, pushing debris toward the vacuum. We do this for every supply register and cold air return.
- Trunk Cleaning: We clean the main trunk lines in the basement last, removing the heavy debris piles.
- The Finish: We install a new furnace filter (please have one ready!), seal the access holes, and power the system back on.
- Verification: We show you the Before & After Photos and ask for payment only when you are satisfied.
Transparent Pricing for Professional Work
We believe you get what you pay for. Our investment in high-quality HyperVac and CastAir equipment enables us to offer a Satisfaction Guarantee. We don’t hide costs. View our Flat-Rate Pricing Philosophy.
Testimonials From Customers
EXCELLENT Based on 378 reviews Posted on Laura DistlerTrustindex verifies that the original source of the review is Google. Very professional. Will definitely use Totally Clean again.Posted on Tara KeisermanTrustindex verifies that the original source of the review is Google. Totally Clean was fast and efficient. They arrived on time and finished the air duct cleaning quickly. The crew was professional and friendly, and they left the house spotless. I highly recommend their duct cleaning service to anyone looking for reliable work. Included before and after pics. Amazing work!Posted on Tim AllenTrustindex verifies that the original source of the review is Google. I wanted to share a great experience with a local pro. For our new build, we used Totally Clean for duct cleaning and sealing. They were fantastic to work with—very thorough and used a two-day process to make sure the sealing was done perfectly after the cleaning. It’s one of those 'behind the scenes' steps in building a house that makes a massive difference in utility bills and dust control. 5 stars! ⭐⭐⭐⭐⭐Posted on Cheryl WardTrustindex verifies that the original source of the review is Google. James from Totally Clean was thorough, friendly, efficient, affordable and professional. He and his son arrived on time, explained the entire air duct cleaning process and quickly got to work. The technicians treated my home with care and provided me with a tip to keep my dryer vent open. I would recommend Totally Clean to anyone looking for reliable dryer vent cleaning near me.Posted on Steve GrafTrustindex verifies that the original source of the review is Google. Great wotk done in an effcient and complete way. Thank you James and Damon.Posted on Catherine ChoppaTrustindex verifies that the original source of the review is Google. James/Totally Clean did an exceptional job cleaning the ductwork in my home. We also had the ducts sealed for efficiency and he and his team brought my energy loss ratings down to nearly zero. The best testimonial I can offer is this…my home has one room with a wall of windows that has always been too cold to enjoy during the winter. James made it his focus to ensure that was corrected. I am now able to enjoy this space in my home even on the coldest day. Thank you James. I will 💯 refer you to anyone needing air duct cleaning.Posted on Dustin MudrakTrustindex verifies that the original source of the review is Google. We called because after 12 years we were starting to get a lot of dust in the house so we figured we would try a duct cleaning. Once James arrived he was thorough to go through the system and could see we were getting a lot of heat loss throughout the system because of small gaps where duct connections were. He explained a sealant process that fills the gaps and would lower the loss of air. Once I agreed to do that on top of the cleaning, he then was able to find areas of the duct work that were incomplete from when it was installed and repaired them then sealed everything. The process took him 10 hrs or so because of his attention to detail on making sure the system was completely sealed. We instantly could tell we were getting much better airflow out of our air ducts. It was money well spent. It’s nice to see before and after photos along with emailed computer readings of the CFM’s before and after the sealing process. I would recommend requesting to have James Green be your technician, there were no short cuts done by him and he was very thorough.Posted on E SchaeferTrustindex verifies that the original source of the review is Google. My dryer vent was noticeably clogged inside the machine. I was delighted to find Totally Clean based on positive reviews. After remodeling 4 homes, and having had a rental property, I was no stranger to less than reputable services. James Greene is THE BEST, most personable and up front businessman that I've had the pleasure of working with in a long time. I highly recommend Totally Clean! Photos are before and after.Posted on Sandra EricksonTrustindex verifies that the original source of the review is Google. Totally Clean provided an excellent air duct cleaning service. The technician's Damon and Chris were professional, courteous and explained everything clearly. The work was thorough and the price was fair. I would definitely use them again for any duct cleaning needs. Also my dryer vent was pointed out to keep clean because of fires. Awesome company, consider using them. Great people😀

