Scheduling & Appointment Process

At Totally Clean, we have been cleaning air ducts for over a decade! We have perfected our process to make sure you are getting a full and complete duct cleaning service each time! Since we are an owner-operated duct cleaning company, you can be assured that you are getting quality cleaning every time we go out in the field to service your homes in the Southeast Wisconsin area.

When you work with Totally Clean, you won’t have any incompetent employees servicing your air ducts. Our process ensures your air ducts are cleaned professionally each time.

Our Process

Step 1: Call or submit a quote request to get your air ducts cleaned.

Step 2: We will call or email you in a timely manner so we can go over important questions about your home, from there, we customize a quote tailored to your home.

Step 3: After we agree to a price, we then proceed to find a convenient time to schedule your air duct cleaning service.

Step 4: You will then, receive notifications via text and emails reminding you of our upcoming appointment.

Step 5: Prior to the job starting, we will send you a text message informing you that we are on our way to your home.

Step 6: Totally Clean will arrive on time, introduce ourselves, tour your home to get a plan to clean your home fast and efficiently and of course answer any questions you may have.

Step 7: From there, we will unload our equipment and start cleaning.

Step 8: Once we are finished, we will clean up after ourselves, and provide you with many before and after pictures to ensure you are happy with our quality of work.

Step 9: Payment will be rendered after the job is complete via check, cash, credit card, or Venmo.

Step 10: We thank you for your business, invoices will be sent via email when we are finished and of course, we will encourage you to leave us a positive review on Google!